We're gearing up to define the strategy for our retail organization at the bank, which includes the branch network. Their communications and other leadership is skeptical about social collaboration for the org of 5,000 people (about half the bank) with varying degrees of technical know-how. Some of their access to applications is limited or restricted by design.
I want to focus on use cases that will get traction and show value fast. What use cases have been most successful for you?