Hi Nik Edmiidz - Sorry to hear about the issues here. A bug has been filed for this behavior, under ID JIVE-54211. The issue is currently open and has not yet been resolved by Jive's engineering team. If you would like to be notified of when the bug is closed and the version of Jive that it is expected to be fixed in I would encourage you to open a new support case around the issue and we can associate the bug ID with your case and your organization.
Let me know if this helps.