5 Replies Latest reply on Feb 23, 2015 2:14 PM by john.decker

I was invited to Producteev and joined as part of a team.

dluxton Feb 19, 2015 11:30 AM

I was told to create my own account if I wanted to track my own projects. I did that. Now, all I see is my projects and not the team's. Any idea's?

Re: I was invited to Producteev and joined as part of a team.

john.decker Feb 19, 2015 2:26 PM (in response to dluxton)

Hi Debbie,
It doesn't appear that invitation was successful. If you could have one of your team members re-invite you to the network, this should allow you to view their tasks.

Hope this helps.
Like Show 0 Likes(0)

Actions
- Re: I was invited to Producteev and joined as part of a team.
  
  dluxton Feb 19, 2015 3:27 PM (in response to john.decker)
  
  Hi John,
  Actually, it was. I was fully using the app. I think the problem is that he had originally invited me using my own email dluxton@sbcglobal.net <mailto:dluxton@sbcglobal.net> and that was the email that the notifications were being sent to. Then, my teammate changed the notification email to debbie@360degreewomen.com <mailto:debbie@360degreewomen.com>
  
  I then signed up using dluxton@sbcglobal.net <mailto:dluxton@sbcglobal.net> and that’s when I lost all of the project stuff from my team.
  
  Debbie
  Coach Deb Luxton, JMTCC, MRSS-P ~ Life & Leadership Coach
  314.578.3003 ~ http://DebbieLuxton.com <http://www.debbieluxton.com/>
  
  Serenity for the Professional Woman: helping you THRIVE in your chaotic world
  
  Like Show 0 Likes(0)
  
  Actions
  - Re: I was invited to Producteev and joined as part of a team.
    
    john.decker Feb 20, 2015 12:53 PM (in response to dluxton)
    
    Hi Debbie,
    Correct me if I'm wrong but to recap, the account associated with debbie@360degreewomen.com has access to the companies network but the account associated with dluxton@sbcglobal.net does not?
    
    If so, once you log in using debbie@360degreewomen.com, you should be able to update the email settings.
    
    Let me know if this helps.
    
    Like Show 0 Likes(0)
    
    Actions
    - Re: I was invited to Producteev and joined as part of a team.
      
      dluxton Feb 20, 2015 1:59 PM (in response to john.decker)
      
      Okay, so I will have 2 logins. One for my personal and one for my team?
      
      Not sure what you mean about updating the email settings. I was hoping I could easily move between the 2 accounts without having to log in and out of each. It’ll be ok.
      
      Thank you!
      
      Like Show 0 Likes(0)
      
      Actions
      - Re: I was invited to Producteev and joined as part of a team.
        
        john.decker Feb 23, 2015 2:14 PM (in response to dluxton)
        
        Correct. If you do not need the account with dluxton@sbcglobal.net, I would recommend deleting it and only using debbie@360degreewomen.com. This way you would be able to crete a personal network for your things as well as move over to your companies network without logging out.
        
        Hope this helps.
        
        Like Show 0 Likes(0)
        
        Actions

Go to original post