Great user group, thank you Chubb for hosting. I especially enjoyed the open discussion portion of the meeting, it is always interesting learning about client's challenges and successes. Caitlin Servilio, please let me know if you need any help organizing the June meetup.
As far as topics, I agree a in depth discussion on content management would be beneficial to all. How are other clients leveraging categories and tags? How do we make sure that employees are using Jive as a collaborative hub rather than making it another inbox/shared drive? How do other CMs clean-up communities and archive stale content?
I'd also be interested in hearing from those who were in the process of upgrading during this last meeting. Have they upgraded? What have they learned? What would they do differently?
Lastly, and this may have to wait until the September session, but I would be keen to dive deeper into the discussions around adoption. clairetaz began some around AMAs. AMAs and other short-term campaigns are a guaranteed way to drive users onto the platform, but for an allotted period of time. Let's share tips on small, everyday tasks CMs can take to start driving engagement long term.