Hi Healthcare Peeps!
As you know, "the patient experience" is a hot topic in healthcare right now. In our internal community, we want to foster collaboration around improving the patient experience.... but what's the best way to go about this.
Has anyone tried something that worked very well?
Some things we brainstormed:
I wanted to see from others if you'd approached this topic and what failed/worked/didn't work? Did you start with ambulatory, and then pull in the hospital side? Or involve both parties at the same time?
Thank for your help!