I wanted to follow up on this discussion in case anyone else in the community is running into a similar issue.
After looking into the file in some more detail it was determined that we are running into an issue where our document preview functionality can't convert excel files that have macros enabled. There is a bug report for this, filed under JIVE-50517, although it is not resolved at this time.
If anyone is seeing excel files fail to convert it may be worth first checking to see if there are macros in the excel sheet.
Hi David Bastedo,
Has the known case JIVE-50517 attached to this bug been resolved?
I tried searching for said bug using it's reference above but couldn't find any related info, please advise.
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Hi Avnee - At this time JIVE-50517 remains open and it is not yet resolved. Please note, this bug is specific to Excel files with Macros not being previewable. If you're seeing the issue in an Excel file that doesn't have Macros enabled then you may be seeing a different issue.