Penn Foster: Jive-x Student Community Builds Bonds, Cuts Costs
The solution to all of the above was a Jive-x online community. It’s become the center of social connection and informal learning for more than 70,000 students. It’s also become a remarkably effective self-service hub, enabling students to find information resources and answer each other’s questions without having to make a phone call or send an email. As a result, interaction costs have dropped by 40% to $5.49, a major saving for the institution.