Turning Your Community into a Profit Center
Time: 11 a.m. to 12 p.m.
Roll call, Jive Community! Who's at TSW Best Practices this week?
We are -- along with FireEye's John Summers! Stop by Booth #8 to say hi.
On Tuesday, join John & Jive's cathy.won for a session on "Turning Your Community into a Profit Center."
2014 Jive Award Winner for Customer Engagement FireEye uses the Jive-x external community platform to deliver mission-critical cyber intelligence updates to customers, while also providing a forum for peer-to-peer customer support and free security resources to the public. This multi-faceted community has deepened FireEye's relationships with customers, lowered support costs, and provided a new way to provide a paid-for service, furthering its competitive advantage.
See you there!