1 Reply Latest reply on Jun 2, 2015 1:58 PM by jesse.fuller

    Email submissions are rejected


      New to Jive - We recently renamed our Jive instance and URL and are are now receiving undeliverables when sending via email to the optiv url.   See below.    Is there something I can change in our configuration to allow email submissions?


      Delivery has failed to these recipients or groups:

      Your message wasn't delivered due to a permission or security issue. It may have been rejected by a moderator, the address may only accept e-mail from certain senders, or another restriction may be preventing delivery.

      The following organization rejected your message: mx.jiveon.com.