1 Reply Latest reply on Jun 2, 2015 2:21 PM by jesse.fuller

    Issues with events

    jwade

      Hello,

       

      Our community is having some issues with the way events show up when they are sent via email and when they are opened in a calendar. I have attached two images: one is how the event looks on our community and the other is how the even looks in an email. Please let me know how I can fix this.

       

      Thank you,

       

      Jeff Wade

        • Re: Issues with events

          Hi Jeff,

           

          Reviewing through your screenshots it looks like you might be running into a reported issue against the Jive 7 platform, JIVE-49978. Looking through the bug's notes this issue is listed as fixed starting in the 7.0.4 and 8.0.1 releases of the platform, however, to confirm this is the behavior you are seeing in your instance, and to track the bug I would recommend submitting a case in your customer group here in the Jive Community where the next available support engineer can assist in confirming the behavior in your specific instance.

           

          Thanks,

          Jesse