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Re: Tile gadgets.window.adjustHeight() doesn't work in sub-domain Tiles - Bug?
Ryan Rutan Jun 4, 2015 7:56 AM (in response to butch)I’ve never heard of this situation working in one or the other, only seen erratic behavior when the “dynamic-height” feature wasn’t included. ’ll have to raise to engineering unfortunately. Can you repeat the behavior across all browsers? Can you get debug information from the browser that shows the maxHeight boundaries different on two environments? I would imagine if it was a cross-domain issue that it would work/not work…not work…and not work as much.
I hate to ask, but do you see any errors in the JS console?
RR
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Re: Tile gadgets.window.adjustHeight() doesn't work in sub-domain Tiles - Bug?
butch Jun 4, 2015 8:16 AM (in response to Ryan Rutan)Hey Ryan - Firefox is more forthcoming with errors actually.
Happening in both Chrome 43 and Firefox 37. You guys can actually see this server - it's https://tembosocial-development.jiveon.com/community/testing-tiles
Unfortunately - we don't have the "admin" login for this instance - my final debugging step would be to set it to same-domain to see if the behaviour corrects itself. Can you guys possibly do that?
"no element found" from socket:1:1? Could this be some element its looking for to resize?
Clicking it brings up this window...
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Re: Tile gadgets.window.adjustHeight() doesn't work in sub-domain Tiles - Bug?
butch Jun 4, 2015 8:49 AM (in response to Ryan Rutan)Hey Ryan - I have created a jive-hosted Tile package that reproduced the issue perfectly.
I've installed it and put it here, as well as attached the ZIP file adjustheight_package.zip for you guys attached to the main topic now.
https://tembosocial-development.jiveon.com/community/tile-test/pages/tile-test-page
1) Red border is not visible
2) Footer of <p>this is the footer</p> is not visible
The actual "view.html" is very simple:
Same package installed in a non-cross-domain config...
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Re: Tile gadgets.window.adjustHeight() doesn't work in sub-domain Tiles - Bug?
Ryan Rutan Jun 4, 2015 8:49 AM (in response to butch)1 person found this helpfulThanks Butch...I was going to get an engineer on this anyway. This will help isolate the issue for sure and get some details.
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Re: Tile gadgets.window.adjustHeight() doesn't work in sub-domain Tiles - Bug?
butch Jun 4, 2015 8:54 AM (in response to Ryan Rutan)Fantastic - Thanks again Ryan!
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Re: Tile gadgets.window.adjustHeight() doesn't work in sub-domain Tiles - Bug?
Ryan Rutan Jul 15, 2015 7:28 AM (in response to Robert Hanson)The bug has been prioritized for the next release Cloud release. If there are any updates prior to that, I will do my best to get them in said service packs etc.. but beyond that I do not have any further updates. Apologies =\
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Re: Tile gadgets.window.adjustHeight() doesn't work in sub-domain Tiles - Bug?
Robert Hanson Jul 21, 2015 8:04 AM (in response to Ryan Rutan)Ryan Rutan, do you have the bug ID for this issue?
I didn't see it on any of the issue lists and wanted to pass it along to a client for reference.
Thanks.
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Re: Tile gadgets.window.adjustHeight() doesn't work in sub-domain Tiles - Bug?
Ryan Rutan Jul 21, 2015 8:06 AM (in response to Robert Hanson)Sure thing. JIVE-58225
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Re: Tile gadgets.window.adjustHeight() doesn't work in sub-domain Tiles - Bug?
john.boloian@nuance.com Sep 23, 2015 7:06 AM (in response to Ryan Rutan)Hi - I just came across this issue as well, just checking if this will be updated in cloud release 2015.3?
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Re: Tile gadgets.window.adjustHeight() doesn't work in sub-domain Tiles - Bug?
Robert Hanson Sep 23, 2015 7:34 AM (in response to john.boloian@nuance.com)1 person found this helpful -
Re: Tile gadgets.window.adjustHeight() doesn't work in sub-domain Tiles - Bug?
john.boloian@nuance.com Sep 23, 2015 7:55 AM (in response to Robert Hanson)Thanks Robert, appreciate the info.
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