7 Replies Latest reply on Nov 16, 2015 9:16 AM by Brad Carr

    Auto-Archive Threads Question

    srivers

      About 2 weeks ago I turned on Auto-archiving in a section of my community for threads without activity over 90 days old. We have a lot of old threads that customers were dredging up and wanted that to stop. We set it to do nothing but mark the threads to be marked as archived.

       

      My understanding from reading other posts is that an archived thread, should be deprecated from search and locked for additional commenting.

       

      We have had this in place for 2 weeks and have not seen a single old thread archive.

       

      Am I missing something?

       

      I could open a ticket but there is so little discussion in the community about this feature, I think others could probably benefit from an answer.

       

      Question: Should I see old threads with no activity for 90 days be archived or is this only for newly created content?