6 Replies Latest reply on Apr 29, 2016 10:32 AM by cflanagan17

    Looking for best practices in providing help/support for a large Jive Community as a social intranet

    lindsay.forcino@ricoh-usa.com

      How do you support your users?  A Help/Support Center?  What types of content do you have the most success with?  What role do your Advocates play?  We would love a Help Center than ran itself (successfully), but we are really struggling to get there.   It might be important to note that our company does NOT require training on the platform and we have about 26,000 employees in the US.