2 Replies Latest reply on Jan 21, 2016 2:55 AM by raja

    Service account Password reset


      Mattel is planning to change service account passwords used in the application. Service account ie: DB accounts, FTP accounts etc if any. Could you please let us know where we need to configure the new passwords ?  Please guide us in implementing it.

        • Re: Service account Password reset

          Hi Bharathi,


          If you are interested in changing the passwords your Jive instance uses to communicate with your DBs you will need to run through the set-up process in your Jive instance. This can done via the following process:


          On each of your webapp nodes navigate to the jive_startup.xml file in /usr/local/jive/applications/sbs/home and change the setup flag from true to false. For example, it should look like the following:




          so you would update it to:




          After saving that change perform a full restart of your instance, which will trigger the setup screen. From this menu you can modify the DB connections/passwords.



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