1 Reply Latest reply on Jul 15, 2015 10:25 AM by jesse.fuller

    Latency and intermittant performance

    melissahowie

      T-Mobile is currently experiencing intermittent latency and performance in T-Community.

       

      Please investigate and provide an update.  Thank you!

       

      We have found that this issue predominantly presents in Internet Explorer - Performance is better in Chrome.

        • Re: Latency and intermittant performance

          Hi Melissa,

           

          Sorry to hear you are seeing some performance issues in your instance. In order to troubleshoot this behavior please submit a case in your customer group here in the Jive Community and the next available support engineer can assist in further investigations. Additionally, when you submit your case please review through and provide the following type of information, which will help to narrow the scope/determine the cause of the behavior.

           

          Turning "It's too slow!" into :)

           

          Thanks!