1 Reply Latest reply on Jul 20, 2015 11:26 AM by jesse.fuller

    Announcements Not Visible

    tyinvan

      HI,

       

      We have noticed that announcements posted within our community are not visible to employees for some reason. Announcements are only visible to other admins within the community that are able to post announcements. Below is my view on my homepage where my announcement is visible.

      annoucement my view.jpg

       

      Below is an employee view without access to post announcements:

      annoucement employee view.png

       

      my assumption this is related to security somehow.

       

      Any support would be appreciated, as we use this as a tool to reach our whole population.

        • Re: Announcements Not Visible

          Hi Tyler,

           

          From your screenshots above, it's possible this is related to a missing permission for your "all registered users" group as you mention admin users can see the announcements. Can you run a user access check for one of the users who is not seeing the announcements in your admin console >> permissions >> homepage permissions and default space permissions tabs so that I can verify which permissions are presently assigned to them.

           

          Additionally, can you confirm the version of Jive you are seeing this behavior in?

           

          Thanks!