20 Replies Latest reply on Jul 24, 2015 11:16 AM by george.berger

    Node.js error "Instance not found" when following introductory Tile tutorial

    dbreen

      Hi folks,

       

      Jive SBS 7.0.1.1

       

      I'm following this guide: Getting Started > Creating a List Tile with the Jive Node SDK and cannot get my tile to load in my UAT Jive instance.  I have successfully established communication between our Jive UAT instance, successfully installed Node and built the sample as described in the guide.  I've also uploaded extension.zip successfully to Jive, and saw that the running Node app is communicating with Jive:

       

      [2015-07-21 15:13:33.080] [WARN] jive-sdk - Warning - development mode is on. Accepting extension registration request regardless of source!

      [2015-07-21 15:13:39.595] [INFO] jive-sdk - Updated 1 data file(s): [community]

       

      I then tried to add my tile into a test Place. I was able to find it in the list (under Other) and select it.  I then clicked on its Gear icon to configure it, and was presented with a grey box with a small sad computer icon inside it.  I clicked on Save, and then my place was unable to load:


      An unexpected error has occurred

       

      Again, I am just following that tutorial step-by-step.  Can you please assist?  We are Jive 7.

       

      Here's the full Node.js local output. I assume "Instance not found" is related to my problem.

       

      $ node app.js

      [2015-07-21 14:49:39.553] [WARN] jive-sdk - ******************************

      [2015-07-21 14:49:39.557] [WARN] jive-sdk - File persistence is configured.

      [2015-07-21 14:49:39.558] [WARN] jive-sdk - Please note that this should

      [2015-07-21 14:49:39.559] [WARN] jive-sdk - not be used for production!

      [2015-07-21 14:49:39.559] [WARN] jive-sdk - ******************************

      [2015-07-21 14:49:39.583] [INFO] jive-sdk - Saving new definition 'sampletile-list'

      [2015-07-21 14:49:39.647] [INFO] jive-sdk - Running bootstrap.

      [2015-07-21 14:49:39.651] [WARN] jive-sdk - Starting service in HTTP mode

      [2015-07-21 14:49:39.656] [INFO] jive-sdk - Http node setup

      [2015-07-21 14:49:39.869] [INFO] jive-sdk - 15964 total bytes written to extension archive  'extension.zip'

      [2015-07-21 14:49:39.873] [INFO] jive-sdk - Bootstrap complete.

      [2015-07-21 14:49:39.873] [INFO] jive-sdk - Jive SDK version 0.1.197

      [2015-07-21 14:49:39.873] [INFO] jive-sdk - Started service in  'self-contained' 'mode'

      [2015-07-21 14:49:39.875] [INFO] jive-sdk - Service started in development mode

      Express server listening on :::8090

      [2015-07-21 14:49:54.568] [INFO] jive-sdk - Updated 2 data file(s): [tileDefinition, jiveExtension]

      [2015-07-21 15:13:33.080] [WARN] jive-sdk - Warning - development mode is on. Accepting extension registration request regardless of source!

      [2015-07-21 15:13:39.595] [INFO] jive-sdk - Updated 1 data file(s): [community]

      [2015-07-21 15:23:08.062] [WARN] jive-sdk - Instance not found

      [2015-07-21 15:24:43.083] [WARN] jive-sdk - Instance not found

      [2015-07-21 15:26:13.768] [WARN] jive-sdk - Instance not found

      [2015-07-21 15:27:44.441] [WARN] jive-sdk - Instance not found

      [2015-07-21 15:29:15.092] [WARN] jive-sdk - Instance not found

       

      Andrew Mishalove Kenny Lum