1 Reply Latest reply on Aug 7, 2015 9:40 AM by jesse.fuller

    Finding details on Jive bugs

    Tim Gray

      We raised a private support case regarding the Watch Multiple Tags widget - and a reference: JIVE-45783  was provided.


      How can I find details regarding that bug?  When I search only our private case is returned.  Thanks.

        • Re: Finding details on Jive bugs

          Hi Tim,


          While our bug tracking system is not accessible by external users (non-Jive employees) If you are interested in a specific bug referenced in a case, I would recommend following up in the case where the support engineer assigned to it should be able to provide additional information.


          Additionally, if you are looking for details such as the status (open/closed) of the bug, you should see a bug widget on the righthand side of the case where it's current status should be reflected.