1 Reply Latest reply on Aug 10, 2015 6:27 AM by jesse.fuller

    Traffic from search engine crawlers?


      I'm looking at the traffic, and I see a disparity when comparing the numbers against analytics software.


      Does Jive software weed out the traffic from search engine crawlers? One of my techs suggested that might be the reason for a recent increase.


      Please let me know. Thank you!



        • Re: Traffic from search engine crawlers?

          Hi Tom,


          This would depend on the configuration of your robots.txt file which can be found at jiveURL/robots.txt. For more information on the robots.txt file you might find the The Web Robots Pages site helpful. Additionally, if you are wanting changes made to your robots.txt file please submit a case in your customer group here in the Jive Community, provide a copy of the updated robots.txt file and the next available support engineer will be able to assist in getting this updated for you.