1 Reply Latest reply on Aug 20, 2015 3:39 PM by jeph.yang

    Automating Community Manager Report file production


      Is there any way to automate the Community Manager Report .csv files to make them generate daily and save to a specified folder or place on Jive?

        • Re: Automating Community Manager Report file production

          Hi Jenna,


          Unfortunately, the CMR and related analytics data is not available as a daily generated CSV reported.  You must use the front end (user interface) of the CMR to access this data.


          For Jive 7+, it may be possible to develop a custom solution using a combination of Using the V2 Jive Data Export Service (Analytics).  As a custom solution will require development work, this falls outside the scope of Jive Customer Support, so I would recommend working with Jive Professional Services if you don't have access to your own development resources.  If you choose to develop your own solution, I would encourage referring to the Jive Developers space for documentation and collaboration with the greater development community.


          Let me know if you have any other questions on this.




          Jeph Yang