1 Reply Latest reply on Aug 20, 2015 3:39 PM by jeph.yang

    Automating Community Manager Report file production

    jennamiller

      Is there any way to automate the Community Manager Report .csv files to make them generate daily and save to a specified folder or place on Jive?

        • Re: Automating Community Manager Report file production

          Hi Jenna,

           

          Unfortunately, the CMR and related analytics data is not available as a daily generated CSV reported.  You must use the front end (user interface) of the CMR to access this data.

           

          For Jive 7+, it may be possible to develop a custom solution using a combination of Using the V2 Jive Data Export Service (Analytics).  As a custom solution will require development work, this falls outside the scope of Jive Customer Support, so I would recommend working with Jive Professional Services if you don't have access to your own development resources.  If you choose to develop your own solution, I would encourage referring to the Jive Developers space for documentation and collaboration with the greater development community.

           

          Let me know if you have any other questions on this.

           

          Regards,

           

          Jeph Yang