1 Reply Latest reply on Aug 21, 2015 8:09 PM by jesse.fuller

    Edit Video post and keeping original URL

    kimclark

      After a video was posted, an error in the video was found and we need to delete the current video and reupload the fixed video, while keeping it on the same original video post URL. The video URL has been promoted companywide so I can't delete or start a new video post. Is there a way to edit a video post to delete the video, keep the URL and upload the new video. Thanks.

        • Re: Edit Video post and keeping original URL

          Hi Kim,

           

          Though not available in the current product this has been raised as an idea here: Upload new video version and has been added to the backlog by our product management team for potential addition into a future release.

           

          In the meantime, depending on the version of Jive you instance is on it might be possible to upload a new video, then have the old (incorrect) video's URL redirect to the newly updated one. If this is an option you are interested in I would suggest submitting a case in your customer group here in the Jive Community and the next available support engineer can assist with investigating options that are available for your specific instance of Jive.

           

          Thanks.