1 Reply Latest reply on Aug 31, 2015 3:05 PM by john.decker

    Re-enable notifications for user that hasn't logged in in 30 days

    jcampbell

      I have a Jive 7 user that travels frequently and relies on email for Jive correspondence. He is unable to log into the site to reset the 30 day timeout which I understand from the documentation is preventing him from receiving email notifications. Is there a way for me as a Jive admin to reset this for him? If I updated the LASTLOGGEDIN field in the JIVEUSER table of the Jive database, would this resolve the issue?

       

      Thank you,

      Jonathan