8 Replies Latest reply on Sep 18, 2015 9:05 AM by varinder.sandhu

    OAuth authentication does not work for our system


      Dear community,


      we are experiencing problems using OAuth authentication for our Jive instance (NOT the sandbox). We follow the process of getting a token as described here:

      How To Use OAuth 2.0 for REST API Calls


      We retrieve our access token as described in steps 4 and 5, but performing REST API calls (step 6) still fails with a HTTP 401 'Unauthorized' message. We try to access the inbox endpoint:

      Jive REST API v3.12 → Inbox service


      Could this be a configuration issue? What could be the reasons for this behaviour?


      Best Regards,



      PS. We already contacted Jive customer support, but we were told, that the developer space is a better place to ask for help.