1 Reply Latest reply on Aug 28, 2015 6:40 AM by ryanrutan

    Jive mobile push notifications not working




      We are currently working on enabling mobile solution for our internal collaboration platform (Jive-n and using OOB native app for this. The issue we are facing is push notifications not working. I have a few questions on this.


      1. 1) Does Jive use proxy server to connect to Jive push service? Our proxy server is enabled to connect to external network. If Jive does not use proxy server  then we have to make firewall change for Webapp servers to connect to Jive push service.
      2. 2) How can we ensure push notifications delivered for any change to content? Meaning, can we look into database or anywhere else?
      3. 3) I see IP and port number for Jive push service, is there DNS domain for the same? Also, do we have to deploy any client cert for this connectivity.