2 Replies Latest reply on Sep 23, 2015 4:30 PM by jeph.yang

    Live chat?

    communityanna

      Looking to host a live chat event in my community. What kind of options are available to integrate a live chat function into Jive 7?

        • Re: Live chat?
          communityanna

          Hi there, can someone please help with this?

            • Re: Live chat?

              Hi Anna,

               

              While RTC (real time chat) is now at end of life, we may want to look into Jive Chime as an alternative, depending on your instant messaging needs.  While not the same as web based chat room, it does allow for the creation of groups and we're using it successfully (internally) at Jive for this functionality and collaborative instant messaging.  It may also be possible to integrate other chat services into your Jive environment, but this isn't currently supported out of the box and will require some customization.  I would recommend looking into a Jive Professional Service (PS) engagement to scope the feasibility of this if you're interested.  Let me know if you'd like to be put in touch with our PS team.

               

              Regards,

               

              Jeph Yang