1 Reply Latest reply on Sep 28, 2015 9:16 AM by jesse.fuller

    Jive links to comments in the outlook app are redirecting to the thread and not the specific comment, how can I fix this?

    synaesthios

      I don't think this is related to Links from Microsoft Office documents don't redirect properly   because it was working fine until the company I work for implemented an SSO system.

       

      Has anyone ever encountered this issue?

       

      https://community.jivesoftware.com/docs/DOC-32157#comment-36452

       

      will take me to

       

      https://community.jivesoftware.com/docs/DOC-32157

       

      Even when I click on the time stamp next to the username in the jive preview in outlook it will navigate directly to the thread itself and not the specific comment.

       

      If there is any way to fix this please let me know since long discussion and threads with many comments are difficult to use when I can't navigate to comments directly.

       

      Additional Info:

      Jive for Outlook version 30.3.5

      Microsoft Office Professional Plus 2010 - Outlook version 14.0.7015.1000 (64-bit)

      OS Windows 10 Enterprise (64-bit)