1 Reply Latest reply on Oct 7, 2015 1:15 PM by historian

    Problem Accessing Public URL's from Twitter Mobile App / Site

    Jill Ross

      We have several reports of colleagues sharing publicly accessible content via short URL (bit.ly or ow.ly) on Twitter, and the links are working fine from a desktop, but when clicked from a mobile device within the Twitter app or mobile site, the end user gets the following error:




      Here are a few examples:





      I received the same error message in the screenshot above when I tried to click these links from my mobile device, but from my desktop, they worked fine.


      Has anyone else encountered this problem with their public-facing content (no login required) within an external community? We just went through a very long support case with no conclusion.


      Thank you,



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