4 Replies Latest reply on Oct 9, 2015 9:04 AM by cesarvieira

    when do points get added to user account


      Hi all,


      Quick question, we have launched our advanced gamification module today which is provided by bunchball but after a little testing I noticed that the points are not being awarded. I can manually award them though.


      I have checked if there is an end date (there isnt). I have ensure it is available in the right locale and also ensure the missions are active.


      I was just wondering, do points get awarded immediately after a mission has been completed or does it take a specific amount of time for it to be added?


      Any help will be most appreciated