9 Replies Latest reply on Dec 28, 2015 12:56 AM by cerazomolina

Jive Research with Deskless Workers

rian Dec 4, 2015 8:42 AM

Hi everyone!

I'm Rian, a Product Designer here at Jive. We are currently planning some research with Jive customers who have a lot of deskless workers (generally these are manufacturing or factory workers who don't have a corporate email address). We want to understand the needs of these users better so we can make better products for them.

So with that in mind, I'm looking for companies who I can come visit in the December/January timeframe. I'm hoping to speak to 5 of the following people for an hour each:

Admins who administer access for deskless workers (1 person).
Deskless workers in factories/manufacturing/etc (4 people).

If anyone is interested and available, please let me know! Every participant gets a $100 Amazon gift certificate for their time, if that helps to sweeten the deal

/cc Sandy Cook Adam Mertz — please share with any specific customers you can think of.

Re: Jive Research with Deskless Workers — LA area

elizabeth.brigham Dec 3, 2015 7:26 PM (in response to rian)

Shirlin Hsu, John Cloyd any ideas here?
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- Re: Jive Research with Deskless Workers — LA area
  
  John.Cloyd@JCSConsulting.com Dec 4, 2015 7:13 AM (in response to elizabeth.brigham)
  
  Hi Liz - sorry I just caught this. Most of our clients around So-Cal are classic knowledge workers so they have "desks" (although they may mostly WFH or float).
  
  Rian van der Merwe - we have some customers in other parts of the country that might fit the profile. Please let me know if you are up for some phone interviews (or time on a plane).
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  - Re: Jive Research with Deskless Workers
    
    rian Dec 4, 2015 8:44 AM (in response to John.Cloyd@JCSConsulting.com)
    
    Thanks John, yes that would be great. I made some edits to make this post more generic - feel free to move it to a different user group if that will help.
    
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Re: Jive Research with Deskless Workers

shirlin Dec 4, 2015 3:16 PM (in response to rian)

Just want to say, Rian was excellent at interviewing 11 of us at BCG. I briefly mentioned Parsons Lauren Hogue although not sure if deskless, and potentially DIRECTV but I think the call centers are not based in LA. A call with John will go a long way.

Here's Rian in action --

Thanks again and look forward to the results!
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Re: Jive Research with Deskless Workers

cerazomolina Dec 15, 2015 12:34 AM (in response to rian)

Hello Rian, hello to the Jive Community -
Here, in ADEO, we are very happy to see that Jive is working on these issues and we hope that Jive is going to imagine and implement great solutions for these needs, because we have several companies and 30.000 employees that fit the description you gave.
The companies are : Leroy Merlin Brasil, Bricomart Spain, Bricoman France, Bricoman Poland, Bricoman Italia, Leroy Merlin Russia.
Nathalie Adamczak is our Lead Community Manager here in ADEO and she can help you finding employees from all those companies so you can have a lot of feedback to work on.
Hoping to see great services for our people to appear ...
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- Re: Jive Research with Deskless Workers
  
  marc.bonischarancle Dec 15, 2015 1:15 AM (in response to cerazomolina)
  
  Hi Rian
  As you can see, Adeo is not SoCal based, but present in Europe, south America and Russia.
  Assuming they find English speaker, it may be interesting for you to talk via phone/webex with this team. They are Retail international, multi business units, active Jive customers.
  Great initiative, BTW. Many desk-less employees here in Europe.
  
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  - Re: Jive Research with Deskless Workers
    
    marc.bonischarancle Dec 18, 2015 12:41 AM (in response to marc.bonischarancle)
    
    Rian van der Merle I guess coming to Europe is not planed for you yet :-) Adeo is willing to participate via call/webex if it's ok with you.
    Do you think you can sync with Carlos to setup this ?
    
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    - Re: Jive Research with Deskless Workers
      
      rian Dec 18, 2015 9:32 AM (in response to marc.bonischarancle)
      
      Sure, let's set up an initial call (and include Sandy Cook) to see how we can do this.
      
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      - Re: Jive Research with Deskless Workers
        
        cerazomolina Dec 28, 2015 12:56 AM (in response to rian)
        
        Great !
        
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