I'm sorry to hear about the "View as PDF" formatting issues. This could be due to any number of factors or bugs, so this will require some individual troubleshooting. I would recommend submitting a support case in your private Jive Community customer group along with the following details:
- Jive version
- full resolution screenshot of the original document in your Jive environment
- Sample of the PDF file
If not you're familiar with the case submission process, please check with your community manager to confirm your company specific case submission process.
1 person found this helpful
Hi Gregor Wills,
I recently raised a support case about the poor result when viewing as a PDF du to the colour and styling being stripped.
The feedback was that there is an open bug (JIVE-62140) for the font format stripping - thinks like the Alert formatting, font colour, weight, family, style and size are all impacted.
There is also no option to customise the PDF output, for things like company standard headers or footers, watermarks, bookmarks based on the table of Contents - all the components that help make up a professional PDF document. And of course there is no support for Landscape orientation.
There are a couple of ideas you could vote up to help improve this facility: