5 Replies Latest reply on Nov 3, 2015 3:01 PM by Ted Hopton

    Does anyone else see different results for Engagement Index in CMR and Analytics Dashboard?

    Ted Hopton

      I just got access to the Engagement Analytics dashboard. Sadly, first thing I noticed was the numbers looked funny. Sure enough, I compared the monthly results displayed there with the monthly results on the Engagement Index report that is in CMR, and they don't match at all. The closest month is 1% off and the worst is -118% off.


      Anyone else seeing this kind of data mismatch in their two Engagement Index reports?


      Udit Shah, I have opened a support case about this.