I'm the Product Manager at Egnyte responsible for the Jive integration. We have reviewed the logs on our side and don't see any issues on our side either. I'll reach out separately to set up a session with someone on my team to troubleshoot your issue.
Sure! If we could set up a session today, on Monday or on Tuesday, that would be great. I'm available for troubleshooting from now on until 14:00 CET, and on Monday and Tuesday 9:00 to 16:00 CET.