I can't @ mention Katherine.Jones@macmillan.com although we are connected every time I @ mention her using her first or last name it can't find her. Can you look in to this? Thanks
I'm sorry to hear about the @mention issues you're experiencing in your Jive Community customer group project container. I see you're already working with a team member in the support case here:
@ mention not working for a colleague
Please continue to work with James to troubleshoot this.
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