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To ensure the Gmail Cartridge is published in your community, a system admin can go to the Admin Console > System > Settings > Jive Anywhere > Cartridges. Here you will be able to select Publish so that users have the option.
I see that Sean Clark, a member of your support group, recently created a case in which Jive Support identified a bug surrounding the cartridge. Therefore this might have been disabled by one of your community managers until the bug is resolved.
Hope this helps.