4 Replies Latest reply on Jan 26, 2016 8:30 AM by christy.schoon

    BrightCove Videos disappear after Publishing

    sbennett

      When going thru and adding the BrightCove videos i have to do it thru the HTML editor, it will show in the "preview" screen but as soon as i publish it the code gets wiped away.  I have gone thru the Admin Console and added both the player Key and Id to the filters and also added the websites to allow for embed but nothing is working.  I can not embed it from web either doesn't allow the insert link to become clickable like youtube embed code.  Is there anything anyone has luck with or anything i might be missing that you can think of so i can get the videos to be added.

       

      thanks in advance for your time