20 Replies Latest reply on Feb 3, 2016 1:13 PM by Rachel.Happe

    What are your success measures for community team members?


      I am putting together scorecards for internal employees that are responsible for engaging and responding to customers in our external community. In an effort to ensure that these items are measurable and meaningful, instead of just posting to post, etc. Does anyone have any examples of how they measure their teams? Much appreciated!