1 Reply Latest reply on Jan 21, 2016 7:39 AM by jesse.fuller

    Options to archive the content / switch to dev-mode

    sseegebarth

      Hi,

       

      we are running Jive and our licence is is expiring. We need a possibility to access the data in the Jive-Instance in a read-only mode or we need to get the content out as PDF or something like that.

      I already asked the question (like Archive Jive / Exporting content as PDF ) but without a sufficient answer.

       

      Is there a good possibility to export the content or is it possible to switch the Jive-Instance from production mode to developer mode?

       

      Regards, Sascha

        • Re: Options to archive the content / switch to dev-mode

          Hi Sascha,

           

          In addition to the options David mentions in your previous discussion, our hosting team can provide you with a copy of your instance's binstore and a set of data dumps from your database. This will allow you to have copies of your data after your instance is stopped/decommissioned.

           

          If you would like to get database and binstore dumps from your instance, please submit a case in your secret customer group here in the Jive Community and we can get you engaged with our hosting team for next steps.

           

          Thanks!