6 Replies Latest reply on Oct 11, 2016 2:55 PM by sharakarasic

    Can an admin unsubscribe a user so they don't have to do it themselves?

    lcourter@marketo.com

      I cannot figure out how to unsubscribe someone so they do not receive any community notifications! This is a problem in our external customer community because when a user wants to unsubscribe they simply email us...they don't go into their preferences b/c the don't know how. And it's not a good message to send to someone that "they have to take care of it" so I'd prefer to be able to manage these on my end but can't seem to find where to do that in their profiles, or in admin.

       

      We use Jive X.

       

      Please help!

       

      FYI skwildermarketo