2 Replies Latest reply on Jan 25, 2016 6:10 AM by astefaniak@newyorklife.com

    Retention files fail to import into Actiance Vantage

    astefaniak@newyorklife.com

      We are beginning to process the Retention XML files from the Jive 8 UAT into Actiance Vantage for compliance capture into our archive.  During the import job, we had a small number of XML files generate errors and fail to import, generating entries in the log similar to the following

       

      For tag ObjectURI validation error occured while parsing xml RetentionMessages_1453320046908.xml

      Error occurred while parsing file E:\jiveAPI\RetentionMessages_1453320046908.xml

      Empty value is not allowed.

       

      We experienced something similar to this during Jive 7 testing and empty values in ObjectURI which were corrected by Jive.  Can this be investigated to determine the cause and resolution?  I am attaching the XML files which failed to import.

       

      Thanks.

      mvineet