5 Replies Latest reply on Feb 1, 2016 2:40 PM by Billy Volpone

    Searching Jive Content from SFDC

    jeff.moore

      Has anyone successfully set up search in their Salesforce environment so that content from Jive (discussions, questions, documents, etc.) are surfaced directly in SFDC? If so, can anyone provide some guidance on how this would be done?

        • Re: Searching Jive Content from SFDC
          Billy Volpone

          Hi Jeff, thought I could jump in related to some of the work I've seen done via the REST APIs and our SFDC Connector which allows for a federate search of Jive content via the SFDC case page. I think you might be asking for the latter, but not sure. That use case is also around helping support reps find relevant resources from SFDC even if said content lives in the community. The former example is more specific to showing community activity within a custom SFDC box so any rep could see what any given users or group activity is doing.