In our current implementation of the User Sync Add-on, when users are disabled in the source feed, they are de-activated on Hive. However, when the source feed re-enables these users, this change is being ignored by the User Sync tool and the users remain de-activated.
What would need to be done to correct this behaviour?
Thank you for the @ mention. I notice that you have raised this question in 'Jive Support' but ideally this should have been raised within the Lloyds Banking Group area on the Jive Community.
I have raised a case for this so that this can be tracked and commented on so expect to see a response to your above question.