3 Replies Latest reply on Feb 12, 2016 4:51 PM by the_topher

    Social Learning in online communities (higher ed and beyond)

    Keeley Sorokti

      I was on a call with Brooks Jordan and Scott Dennis and the topic of social learning in higher education came up. It made me realize that I hadn't shared the Internet and Higher Education article that I helped write with my colleagues from Northwestern University (Jeff Merrell and Kimberly Scott).


      Access the open access article here:

      Learning “beyond the classroom” within an enterprise social network system


      In the article we share our use case of using Jive-n cloud in a graduate program at Northwestern. The community includes students, staff, faculty and alumni and we worked hard to figure out what lives in Jive versus what lives in Canvas (the learning management system).



      Enterprise social network systems (ESNs) provide online spaces for informal learning.

      Community members actively participate in non-mandatory, informal ESN spaces.

      Social presence is the most frequent Community of Inquiry element in these spaces.

      Learning and cognitive presence appear frequently, also with some teaching presence.

      Coding for learning presence helps reveal self-regulated learning in ESN systems.



      This case study examines how students in a higher education program used an enterprise social network system (ESN) to engage in learning activities within its community. We explain how ESNs fit within the Web 2.0 landscape and describe how the program used an ESN to form its learning ecology. The community of inquiry framework is applied to analyze dialogue from the informal learning spaces of the system. Results show that a majority of students participated in learning activities within these public, non-mandatory spaces “beyond the classroom.” We also found high levels of cognitive and learning presence in their posts. This study suggests that students practice self-regulated learning in ESN informal learning spaces, raising new possibilities for future development of online learning ecologies.


      cc: Amy Castillo Shaun Slattery Barbara Giannini Dana Grennier Erin Connors  Stan Jeffress