2 Replies Latest reply on Feb 25, 2016 1:35 AM by oicfar

    CMR: java.lang.ClassNotFoundException: com.jivesoftware.community.analytics.action.AnalyticsAction

    oicfar

      Hi,

       

      on my Jive 8.0.2 I installed Community Manager Reports 8.0.3.7. CMR is configured.

       

      But if I call http://localhost:8080/global-reports.jspa  in the log I see

       

      2016-02-09 16:20:58,367 [http-bio-8080-exec-36] [-1:ANONYMOUS:REGULAR] ERROR com.jivesoftware.community.RefererHelper - Unable to get action class for com.jivesoftware.community.analytics.action.AnalyticsAction
      java.lang.ClassNotFoundException: com.jivesoftware.community.analytics.action.AnalyticsAction
              at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1854)
              at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1703)
              at java.lang.Class.forName0(Native Method)
              at java.lang.Class.forName(Class.java:348)
              at org.apache.commons.lang.ClassUtils.getClass(ClassUtils.java:757)
              at org.apache.commons.lang.ClassUtils.getClass(ClassUtils.java:822)
              at org.apache.commons.lang.ClassUtils.getClass(ClassUtils.java:805)
              at com.jivesoftware.util.ClassUtilsStatic.forName(ClassUtilsStatic.java:53)
              at com.jivesoftware.community.RefererHelper.isValidRefererURL(RefererHelper.java:210)
              at com.jivesoftware.community.RefererHelper.toValidRefererUrl(RefererHelper.java:86)
              at com.jivesoftware.community.RefererHelper.getRefererURL(RefererHelper.java:64)
              at com.jivesoftware.community.web.struts.JiveRefererInterceptor.setReferer(JiveRefererInterceptor.java:40)
              at com.jivesoftware.community.web.struts.JiveRefererInterceptor.intercept(JiveRefererInterceptor.java:30)
              at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:244)
              at org.apache.struts2.impl.StrutsActionProxy.execute(StrutsActionProxy.java:54)
              at org.apache.struts2.components.ActionComponent.executeAction(ActionComponent.java:288)
              at org.apache.struts2.components.ActionComponent.end(ActionComponent.java:172)
              at org.apache.struts2.views.jsp.ComponentTagSupport.doEndTag(ComponentTagSupport.java:42)
              at org.apache.jsp._404_jsp._jspx_meth_s_005faction_005f0(_404_jsp.java:307)
              at org.apache.jsp._404_jsp._jspService(_404_jsp.java:107)
              at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
              at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
              at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:439)
              at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:395)
              at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:339)
              at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
              at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
              at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
              at org.apache.struts2.dispatcher.ng.filter.StrutsExecuteFilter.doFilter(StrutsExecuteFilter.java:90)
              at com.jivesoftware.community.web.struts.JiveStrutsExecuteFilter.doFilter(JiveStrutsExecuteFilter.java:85)
              at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:344)
              at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:261)
              at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
              at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
              at com.jivesoftware.community.web.filter.SetResponseCharacterEncodingFilter.doFilter(SetResponseCharacterEncodingFilter.java:63)
              at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
              at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
              at org.apache.struts2.dispatcher.ng.filter.StrutsPrepareFilter.doFilter(StrutsPrepareFilter.java:91)
              at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
              at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
              at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:748)
              at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:488)
              at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:411)
              at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:338)
              at org.apache.catalina.core.StandardHostValve.custom(StandardHostValve.java:476)
              at org.apache.catalina.core.StandardHostValve.status(StandardHostValve.java:345)
              at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:210)
              at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
              at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:956)
              at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
              at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:423)
              at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1079)
              at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:625)
              at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:318)
              at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
              at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
              at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
              at java.lang.Thread.run(Thread.java:745)
      

       

      I can see some data

       

       

      And "Places Activity" is empty

       

       

      Any idea?

       

       

      Regards,

      Rafal