1 Reply Latest reply on Feb 18, 2016 7:16 AM by jesse.fuller

    Image Issues after upgrade

    jessildi

      Has anyone had any issues with images not showing after upgrade? We upgraded from 7.03 to Jive 8 and this has been a tremendous issue.  We are already aware of the manual manage file work around but, we should be able to just attach a file as well. Any suggestions????

        • Re: Image Issues after upgrade
          jesse.fuller

          Hi Jessica,

           

          Reviewing through your description I would recommend opening up a support case in your secret customer group here in the Jive Community so that the next available support engineer can collect specific information related to your instance for a more complete investigation. When submitting the case if you could include the following, it should assist them:

           

          1. Links to where in your instance you are seeing this behavior

          2. Screenshots of the behavior you are seeing

          3. The steps you took to embed or upload these images to your instance

           

          Thanks!