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An amazing resource that Jive provides is community manager training by the Community Roundtable. It's all video based. Check out [Archived] Internal Community Manager Fundamentals .
Some other resources:
- Community Engagement Cheat Sheet for Place Owners
- Widget and Tile Comparison Grid for Cloud (2016.3)
- Tile Pages vs Widget pages
- Jive Internal Communities . This is a Community of Practice for internal community managers to ask questions, get answers, and share successes / challenges. Just reading through the conversations that happen there is quite educational.