4 Replies Latest reply on Mar 11, 2016 1:32 PM by jeph.yang

    As a community owner how do I enable notifications for any open cases?

    derekh44

      Our organization has a Jive Cloud installation with an associated Jive Support community.  I am a Community owner and am the technical owner of our Jive instance.

       

      Is there a way to follow any open cases in our Jive Support community for our organization?  Our business managers will open cases for Jive Support investigation but I cannot figure out how to make myself aware of this.  Can anyone suggest a way of getting notifications of the Create Case event in our Jive Community?

       

      Thanks

       

      Derek