4 Replies Latest reply on Mar 21, 2016 10:12 AM by udit.shah

    Formula for Engagement Index (Global Report)

    dpuscau

      Hi,

       

      How can I find the exact formula for Engagement Index (Global Report)? It's says:

      Engagement Index per Month
      Total Activities for that Month divided by Total Active Users for that Month
      Engagement Index per Day
      Total Activities for that Day divided by Total Active Users for that Day
      I extracted all data from JIVE Analytics, and I don't receive the same data.
      Are there any activities that are excluded?
      Regards,
      Diana