3 Replies Latest reply on Sep 27, 2016 4:11 AM by anastasia_t

    News drop-off time

    danthomas

      Hi all

       

      not sure if this is the right group to be posting into so let me know if there's somewhere better!

       

      We're on-prem Jive 8 and at the moment our mandated news stories take around 3 days to drop off users news feeds after they're read. Is there a way to shorten this time?

       

      Thanks

       

      Dan

        • Re: News drop-off time
          jlevi

          There is not a way to change the timing of the news items in the stream.  This is based on the user reading items in the stream by clicking through either in the browser or mobile and the priority for the news streams.  There have been updates to the feature in the cloud (not that this helps you right now) but nothing that allows someone to configure timing or directly influence the algorithm).  You would not be able to use the API to change the behavior of News.

           

          https://docs.jivesoftware.com/8.0_on_prem_int/end_user/jive.help.core/#admin/CustomizingtheNewsPage.html

           

          Having said that, it would be possible to create a new tile that presents news items to the right of the news stream in Jive 8 and control how long those items stayed in the tile view. You would then remove those from the News streams.  The downside is that this doesn't push notifications to users and doesn't flow into mobile via the News stream.

           

           

          • Re: News drop-off time
            anastasia_t

            Hi there,

             

            I have submitted an idea to Jive, regarding being able to suppress certain news stories from the news feed.

             

            We have a lot of outdated content on Mondays and this would improve our home page drastically.

             

            If this sounds like something you could use, please feel free to vote it up:

             

            Many thanks,

            Anastasia