6 Replies Latest reply on Apr 4, 2016 6:11 AM by christopher.watson

    Can a document state be both published and deleted?

    kirthisekhar

      Jive Developers, Jive Developers, [Archived] Jive 8 Community Administration Help, [Archived] Documentation

       

      After migration from Jive 7.0.2 to Jive 8.0.2, we are seeing an issue with a couple of documents in a space are not being able to be accessed by users. These documents are viewable by administrators but not by these users. These users are seeing unauthorized error page.

       

      When I verified in the JIVEDOCVERSION table, I found that there are two entries for each of these two documents with state as both 'published' and 'deleted'. I wonder if these documents are not deleted properly or if this is a migration issue or if there is any case where the state of a document can be both 'published' and 'deleted'.

       

      If anyone has an idea about the behavior of the document states, request you to please help me troubleshoot this issue.

       

      Thanks,

      Kirthi.