1 Reply Latest reply on Apr 4, 2016 6:42 AM by jesse.fuller

    Resetting Rewards for all Players (Jive cloud)

    nicholson.valderrama@revelsystems.com

      We have Jive SBS 2016.1.0.0 version and are having some issues with Rewards.

       

      Is there a way to deactivate all of the users or reset all players' accounts and points so that everyone is at 0 by the time we launch?

       

      Seems like the following issue Re: Deactivating a user in Jive Rewards doesn't work  may be what's affecting this, but would appreciate some confirmation